Welcome to Arthur’s Watches ("Company", "we", "us", or "our"). By accessing or using our website arthurswatches.co.uk (the "Site") and purchasing our products, you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use our services.

We reserve the right to update or modify these Terms at any time, and it is your responsibility to review them periodically.

Eligibility

By using our Site, you confirm that you are at least 18 years old or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

Orders & Payment

• All orders are subject to availability and acceptance.
• Prices and descriptions may change without notice.
• We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or unauthorized purchases.
• Payment must be made in full before an order is processed. We accept major credit cards and other approved payment methods.
• All transactions are securely processed through third-party providers. We do not store your payment details.

Shipping & Delivery

• We aim to process orders within 1-3 business days and ship within the estimated timeframe provided at checkout.
• Shipping times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances beyond our control.
• Once an order is shipped, we are not responsible for lost, stolen, or delayed packages. Any delivery issues should be resolved directly with the carrier.
• Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses due to customer error.

For full details, please review our Shipping Policy.

Returns & Refunds

• Returns are accepted within 30 days of delivery for eligible items (unused, in original packaging).
• Final sale and discounted items are non-refundable.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds are issued once the returned item is received and inspected.
• We reserve the right to refuse refunds for items that show signs of wear, damage, or alteration.

For more details, please see our Return Policy.

Product Warranty & Liability

• We stand behind our craftsmanship and offer a lifetime craftsmanship guarantee against manufacturing defects.
• Normal wear and tear, misuse, or accidental damage are not covered under warranty.
• We are not responsible for damages caused by third-party repairs, modifications, or unauthorized servicing.
• To the fullest extent permitted by law, we disclaim liability for indirect, incidental, or consequential damages related to the use of our products.

Intellectual Property

• All content, logos, images, and text on our Site are owned by or licensed to Arthur’s Watches and are protected by copyright and trademark laws.
• You may not copy, distribute, modify, or use any content from our Site without prior written permission.

8. Privacy & Data Protection

• We respect your privacy and handle personal information in accordance with our Privacy Policy.
• By using our Site, you consent to the collection, processing, and storage of your data as described in our Privacy Policy.

Governing Law & Dispute Resolution

• These Terms are governed by the laws of the United Kingdom without regard to conflict of law principles.
• You waive any right to participate in class-action lawsuits against us.

Termination & Enforcement

• We may terminate or suspend your access to our Site if you violate these Terms.
• Violations of these Terms may result in legal action.

11. Contact Information

For questions regarding these Terms, please contact us at contact@arthurswatches.co.uk.